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No loan manager answers the telephone and each voicemail try complete
Crappy customer care… Can’t reach financing administrator. Been refinance procedure. Turned in all of the records, skipped 5 closings. However prepared! Losing money. Cumbersome customer support. Bad contract! Just how performed they started to 4.5 billion inside the conversion process? Pose a question to your Says Attorneys Place of work.
They keep transferring us to the mortgage processors
Terrible customer support. I have been speaking about an effective refinance just like the no closer to closure than just I became in the June. Customer support are a joke. They simply transfer me to each person, and i am bounced to like a golf ball. Really disappointed and you may enraged and you will in the morning swinging my financial today. Don’t strongly recommend The brand new Rez anyway.
My loan try which have Ditech plus it is actually offered so you can Brand new Rez
Do not use NEWREZ….biggest mistake You will find made. Become seeking refi. While the Could possibly get these days it is Oct however prepared. I’ve sent a comparable documents within the multiple times. Can’t come to someone of the mobile phone. My personal mortgage is actually recognized two months back still waiting. The firm try a tale go in other places.
The brand new Rez ‘s the terrible mortgage lender!! This new Rez named and you can available to refi my personal mortgage within a good straight down rate of interest. The loan Administrator Ryan informed me it could be easy “no problem”. (mais…)